Page 50: of Marine News Magazine (April 2014)

mmÜÜWW==EEPPPPTTFFOOPPTTJJRRMMNNNN ccññWW==EEPPPPTTFF==UUPPTTJJTTTTUURRbbWW==ÜÜÉÉ~~ÇÇÑÑääììëëÜÜÉÉêê]]~~ÜÜÉÉ~~ÇÇíí~~ååââKKÅÅççããttÉÉÄÄWW==ïïïïïïKK~~ÜÜÉÉ~~ÇÇíí~~ååââKKÅÅççãã++==``ÜÜÉÉããááÅÅ~~ää==ooÉÉëëááëëíí~~ååíí==++==ooììëëíí==CC==``ççêêêêççëëááççåå==mmêêççççÑÑ====++==llÇÇççêê==ccêêÉÉÉÉ==++==aaììêê~~ÄÄääÉÉ==++==``ççããéé~~ÅÅíí====++==iiááÖÖÜÜíí==ttÉÉááÖÖÜÜííqqóóééÉÉ==ffff==ppÉÉïï~~ÖÖÉÉ==qqêêÉÉ~~ííããÉÉååíí==mmää~~ååíí==EEppqqmmFFrp=`ç~ëí=dì~êÇ=`ÉêíáÑáÉÇ ~åÇ=fjl=OMNM=^ééêçîÉÇ qqÜÜÉÉááëë==ÅÅççååëëííêêììÅÅííÉÉÇÇ==ççÑÑ==eeÉÉ~~îîóódd~~ììÖÖÉÉ==iiii==mmççääóóÉÉííÜÜÉÉääóóååÉÉ==ììëëááååÖÖ==ííÜÜÉÉ==ããççëëíí~~ÇÇîî~~ååÅÅÉÉÇÇ==ëëíí~~ííÉÉJJççÑÑJJííÜÜÉÉJJ~~êêíí==êêççíí~~ííááççåå~~ääããççääÇÇááååÖÖ==ééêêççÅÅÉÉëëëë==ÅÅêêÉÉ~~ííááååÖÖ==~~==ììååááíí==ííÜÜ~~íí==ááëëWW++==iiççïï==jj~~ááååííÉÉåå~~ååÅÅÉÉMARINE COMMUNICATIONS Beyond Business: Taking care of the crew New Harvey Gulf mariners quickly Þ nd out what long time employees already know. All Harvey Gulf newbuild hulls have all the bells and whistles related to crew comfort and amenities. Acquisitions of used tonnage get upgraded Ð or they get sold. In terms of communications options for the crew, the KVH provided suite is impressive. It in- cludes, 24/7 access to telephone services, DirectTV on all vessels (the Captain and Chief Engineer have their own receivers and some vessels have TV access in all cabins), access to the KVH newly acquired content from Headland Media and of course, Internet. And Adgate adds, ÒWe are in the process of rolling out WiFi across all of our vessels.Ó But taking care of the crew, especially in the Harvey Gulf business model, means so much more than just crew amenities. For example, very soon, all Harvey Gulf vessels will be equipped with WiFi supported ipads speciÞ cally designed to support the Þ rmÕs ÔBehavioral Based SafetyÕ initiative. HereÕs how it works: crew members, spotting any unsafe situation or operational matter of importance, merely need to pick up the ipad and dial in their informa- tion which is streamed live to the Harvey Gulf ofÞ ces. Im- mediate corrective action can then be taken. On the Horizon ? and here today Steve GrifÞ n says, ÒOur goal is to get other companies to recognize how communications affect: crew, captain, IT groups and safety. We look at our clients as knowledge partners. Fifty percent of their takeaway should be a new awareness of the possibilities. ÔWhat do you want to ac- complish with SatCom?ÕÓ Arguably, Harvey Gulf has few peers in the regard already. In the near future, the sky Ð no pun intended Ð is truly no limit. Soon, Harvey Gulf will use a new KVH ß eet tracking tool, so as to better keep track of and improve the efÞ ciency of their business. In the end, though, it all comes down to service. Har- vey GulfÕs IT Manager, Andy Adgate says simply, ÒSupport from KVH has been exemplary.Ó ThatÕs high praise from a Þ rm that also strives to provide very best in service to its oil & gas customers. At the heart of that service is Harvey GulfÕs commitment to safety, its crew and the environment. The close relationship with KVH, then, is no accident. April 201450 MNMN April14 Layout 50-59.indd 50MN April14 Layout 50-59.indd 503/21/2014 11:17:05 AM3/21/2014 11:17:05 AM