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SOFTWARE individual barges being delivered to separate points. De- the value driver for managing high-volume claims experi- pending on the con? guration, activity will have different enced in the inland markets. He adds, “Voyager’s value is demurrage implications. in the ef? cient claims handling work? ow that saves ana-

On the other hand, chemical tanker demurrage involves lysts’ time in calculating claims as well as staying on top any number of cargoes and terminals worked in a port, of outstanding payables and receivables. When using the making this trade much more complex than the barge trade. Claims Sharing feature with counterparties the settlement

Widely thought to be the most complex trade from a de- process is faster resulting in improved cash ? ow.” murrage perspective, Voyager’s foundation is based on this complicated sector and therefore handles others quite well. The Case for Software-based Streamlined

From Haugen’s viewpoint, the inland market follows the Demurrage Management “80/20” rule. That is to say that 80% of an analyst’s time is A demurrage calculation includes ? ne grained, time- spent calculating a plethora of barge demurrage claims due stamped information about the operations of a vessel to the nature of the short voyages as compared to sea go- in a port. This data, when aggregated over the course of ing vessels. This also translates into multiple rebill claims many voyages, contains insight into all aspects of marine that are ? led and negotiated with the terminals. But barge operations, demurrage included. This data can be used demurrage represents only 20% of the barge demurrage for a wide range of purposes, limited only by the needs liability and/or revenue stream due to the low demurrage and imagination of a logistics manager or business ana- rates of the barge equipment as compared to the much lyst. Keeping track of that via hand or in a spreadsheet can higher demurrage rates of sea going vessels. be daunting, if not impossible. But, that’s where Haugen’s

Amonette says that Voyager’s streamlined work? ow is Voyager comes in.

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