Page 43: of Marine News Magazine (February 2019)

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COMMUNICATIONS “Because of our strong partner relationships in the North West

Pacific region, my local dealer was able to connect Network

Innovations to Dunlap allowing us to provide a perfect solution that not only supports their business today, but well into the future.” – Matt George, Vice President Global

Maritime Sales for Network Innovations based tug operator – has overcome the usual “dead spot” Network Innovations assessed Dunlap’s requirements and problem and the dropped calls associated with remote presented the Inmarsat’s Fleet One Service with Cobham’s communications using Inmarsat’s Fleet One Service. And, Fleet One hardware as the ideal solution.

satellite communications integrator Network Innovations was the conduit that made it happen.

One Solution, Economical Results

With Fleet One, regional vessel operators can stay con-

Case Study nected without having to worry about cellular availabil-

Dunlap Towing Company, a marine transportation ity or network roaming charges. That’s because Fleet One services provider for almost a century, offers towing and gives vessel managers and owners the assurance they can assist services throughout the Puget Sound, along the Pa- stay connected at all times ensuring operational continuity cifc Coast into Canada, to Alaska including remote ports and feet communications. Nevertheless, price – especially above the Arctic Circle, and across the Pacifc Ocean for coastwise and inland operators – is always a perceived to Hawaii and beyond. But, for Dunlap, who operates issue when it comes to satellite solutions. And, Dunlap a 12-Vessel Fleet, it has been the coastal routes around Towing is no less thrifty than the next workboat operator.

Dutch Harbor and the Pacifc Coast that have traditional- Fleet One provides a diverse range of plans and options to ly been challenging with patchy service and limited access ft a variety of needs. Dunlap selected the Pacifc Northwest to communication networks. Most satellite and terrestrial Regional Plan as a cost-effective option that would allow services did not offer the always-available connectivity re- the tug feets to talk vessel-to-vessel for up to 30-minutes quired to transmit important operating and safety reports for free plus the ability to have coverage in the open sea. or make critical inter-feet voice calls. The team at Dunlap Matt George, Vice President Global Maritime Sales for were frustrated and realized they were wasting time and Network Innovations, explained, “Because of our strong money on a service that could not meet their needs in partner relationships in the North West Pacifc region, remote coastal waters. my local dealer was able to connect Network Innovations

With Dunlap’s operating routes extending to Hawaii, as to Dunlap allowing us to provide a perfect solution that well as the Pacifc Northwest and Bering Sea, the com- not only supports their business today, but well into the pany needed a service that could accommodate its coastal future.” He added, “Fleet One and the Pacifc Northwest requirements and support its longer open water routes Plan work together allowing companies like Dunlap to ex- providing a reliable, guaranteed connection. Ultimately, pand their businesses, routes, and services knowing their 43 www.marinelink.com MN