Page 24: of Maritime Reporter Magazine (January 1993)

ABB Turbocharger: Renewed Focus On Quality, Customer Servit

ABB Turbocharger Co. has earned a reputation of pro-viding quality products and services, a reputation built on many years experience and much acquired technical knowledge.

But the North Brunswick, N.J.- based company is not resting on its laurels.

To remain competitive in the tough world economy which has marked the 1990's, ABB Turbo- charger is increasingly stressing its modern, computerized, customer database; its highly trained engi- neering staff and pending certifica- tion to ISO 9000 quality assurance standards; its client relationships; and its worldwide network of ser- vice stations.

ABB Turbocharger (and formerly

BBCtm)activities started in 1955 in the U.S.

Among the first customers were prominent engine manufacturers, including Nordberg, Worthington and Enterprise, to whom a large number of turbochargers were sold.

Today ABB's OEM group sup- plies numerous new turbochargers and application engineering to many top engine manufacturers, includ- ing Caterpillar, Inc., Coltec Indus- tries Inc. and Waukesha Engine Di- vision.

ABB Turbocharger Co. was es- tablished in North Brunswick in 1988, the same year that Brown

Boveri and Asea merged to form one company, ABB Asea Brown Boveri,

Ltd.

ABB Turbocharger presently has more than 800 customers. The company's modern shop is equipped for metallizing, balancing and re- pairing all turbochargers and rotors manufactured by ABB as well as the reconditioning of blades, bearings and pumps. Additionally, the ware- house is stocked with thousands of spare parts fitting various turbo- charger models, ready to be shipped on a moments' notice. "We try to do the right thing right the first time," said Mark

Rothmann, president, summing up the company's philosophy. To live up to this standard, Mr. Rothmann and company have focused on total customer satisfaction, an effort which starts with the company's unique ship database.

Database Saves Time, Money

According to Mr. Rothmann, the company has a computerized data- base of approximately 150,000

BBCtm turbochargers in use world- wide. This database equates to a savings in time and money for a ship operator. For example, if a ship is coming to port with a suspected tur- bocharger problem, ABB Turbo- charger can, in most instances, ac- cess its database to ascertain the exact technical specification of the respective unit onboard, so when the ship is docked, proper parts and services can be provided.

The ABB database can not only be used to save time and money, but also to keep turbochargers running at peak efficiency. Whenever a re- pair is performed by ABB's factory- trained engineers, a comprehensive Mark Rothmann

Metalizing of a VTR400 Turbocharger Rotor Shaft to original specifications

SHIP'S STORES

Marine Head Oily Water Separator

Quality Products For The

Worldwide Marine Industry

Microflush Marine Heads in stainless steel or vitreous china use only two quarts of water per flush. Options include rear or downward discharge, internal or remote flush activators.

Marine Sanitation Devices have no moving parts, no power requirements and low main- tenance. Discharge by gravity or sump/pump.

Accommodates crews from 3 to 100 men.

IMO approved. USCG certified.

Oily/Water Separators in seven models: .15-5.0 cu. meters per hour. Coalescing technology means no replacement filters required. .*„„„..„„ iiirnnnunn Quality Products

Microphor, Inc. 452 East Hill Road

Willits, CA 95490-1460 USA

TEL: (707) 459-5563 (800) 358-8280

FAX:(707) 459-6617

Microphor Export 1 Lakeside

Paultons Park

Ower, Near romsey

Hants S051 6AL

England

Phone & FAX Int.: 44 703 814486 2g Circle 217 on Reader Service Card Circle 232 on Reader Service Card

Technological advances. Flawless design. Exceptional quality. Over 35 years of experience. Built in the U.S.A. for the Police, Navy, Coast Guard, Rescue Missions,

Safety Organizations and Off-shore Oil companies. All combined make Willard Marine the country's largest

Established 1956 manufacturer of Rigid Inflatable Boats.

WILLARD MARINE, INC., 1250 N. Grove Street, Anaheim, CA 92806-2114, USA.

Phone 714/666-2150. Fax 714/632-8136.