Page 30: of Maritime Reporter Magazine (January 2003)
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That was then... "South Ferry" arriving at North Haven 1916 — the company's first double ended ferry, which was built by Capt. C.Y.
Clark.
Long Island's "expert" on General Motors 671 engines. This was especially helpful when economic times were tough, especially before the cultural boom of the Hamptons and
Shelter Island. Rather than balk on service. William would maintain the ferries, paint them, and fix the engines himself — rather than disappoint his customers by halting service.
And this philosophy has become a mainstay. According to
Bill Clark, vice president of South Ferry (and William's son), "there has never been a day where the ferry has not run."
Even if the usual three-minute trip between the Island and
North Haven, took three hours due to ice and/or snow, the ferry would still make its way across.
With the death of C.Y. Clark (William's father) in 1961,
William assumed full responsibility of the company, further- ing his vision and passion for South Ferry. He worked on additional improvements, such as new painting and coating methods - mainly zinc, which replaced what, was (at that time) the dangerous and ineffective red lead. According to
Cliff Clark, his father's motto was. "Blast it. zinc it, and paint it." William found that zincing made a huge difference
This is now... The Pilothouse of South Ferry's newest addition, MA
Sunrise, features innovations such as high efficiency deck floodlights and redundant navigation lights. in the maintenance of the ferry fleet as it prevented the steel from rusting. In addition to his focus on the maintenance of the fleet. William Clark, gave just as much, if not more atten- tion. to those who were (and still are today), the livelihood of the South Ferry operation — the customers. "Dad had a pas- sion for giving good service and taking care of his cus- tomers," Cliff Clark said. "While he embraced new ways for operation, he was also a deeply spiritual person, with a strong faith." As a devout Christian, William believed that the core of the company's charter was "the desire to try new things based on Christian principles," furthering his spirituality and strong faith, which carried over into his business philosophy.
While William was a passionate, spiritual man, he was a devout businessman as well, sometimes sacrificing his own needs for those of his customers. Cliff remembers one spe- cific time when his father, who had his car in line for the ferry on a busy summer day during a holiday weekend, and upon discovering that there was only a spot for one more vehicle, backed up his car and turned around, so that the line of cars behind him could load up the ferry.
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