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November 2011www.marinelink.com 71pre-determined scenarios applicableto their new position A randomized multiple-choice exam that is either paper-based or online depending on internet connectivity. This exam is a critical component of clearance in that it tests rigorously, comprehensively and most of all, ob- jectively A meeting with the Master (in the case of the deck department) or otherSenior Supervisor along with theClearance Officer to ensure that con- fidence can be placed in this candi- date regardless of the testing outcomes.The candidate is required to pass all 4components of the Clearance Phase inorder to be cleared for duty. Phase 4 is the continuous improvement phase. Continuous improvement is a core principle of the SEA program and appliesin many different ways. In this case, con- tinuous improvement refers to ongoing skill enhancement and support for careerprogression for each employee trained using the SEA process at BC Ferries. Inthis way, the SEA process is not a one- time or periodic event which comes into play only when an employee is to be cleared for a new position, new vessel or new terminal. Instead, the SEA process is a part of the employee?s continual pro- fessional development, supporting the employee and ensuring professional and safe practices throughout their career atBC ferries.LEARNING MANAGEMENT SYSTEM (LMS) SUPPORTAll aspects of the SEA process are sup-ported by a web-based learning manage-ment system for the maritime industrycalled MarineLMS (referred to as ?SEAWeb? at BC Ferries). This is a web and paper-based system which has been cus- tomized to deliver learning materials spe- cific to BC Ferries' vessels, routes and jobs. It also supports written examina- tions and provides tracking and analytics for performance monitoring and contin-uous improvement. The system is used at BC Ferries to:Deliver all learning materials (which are numerous and sophisticated) whichare part of the SEA process.Manage the maintenance and ensure the currency and correctness of those materials.Objectively deliver and automatically grade all assessments (tests), either on-line or on-paper as needed.Provide metrics which allow BC Fer- ries to ?measure? the training processMR Nov.11 # 9 (65-73):MR Template 11/2/2011 3:25 PM Page 71