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SOLUTIONS

TO OPTIMIZE tancing will also need to be enhanced tive. The effect of lockdown has also to minimize the risk of infections. resulted in higher expectations from

RELIABILITY

There’s no plain sailing, given that a the onboard connected experience cruise is an inherently social event, so as many people have been forced to at the end of the day, it will take a vac- work from home and have relied more cine to get people truly moving again. heavily on “remote” connectivity

Not only this, ports must welcome tools to connect with family, friends, cruise ships back. Many smaller ports work and the world. As people return were already pushing back on al- to travel, they will not go without the lowing the largest ships to berth pre- promise of constant connectivity.

COVID. in the next phase, ports will In order to deliver the communica- need to weigh the economic bene? ts tions services that are so important

TESTING & ANALYSIS against possible health risk. This may today, it’s crucial that the right VSAT push both cruise lines and travelers to platform is in place. As cruise lines

ALIGNMENT seek itineraries with smaller ports or gradually begin to operate again, they

MACHINERY SERVICES accelerate the trend toward expedition will require the latest technology to cruises. enable the delivery of a best-in-class

PRODUCT SOLUTIONS service to their passengers and crew.

The key to success

All aspects of the passenger expe- Setting sail again rience, including connectivity, must Like any other business, shipping be extraordinary to ensure the indus- organizations are facing intense pres- try’s return to operations and future sure to operate more ef? ciently, de- success. Even before the pandemic, carbonise, comply with regulations, cruise lines competed against land- and meet the digital demands of to- based resorts for vacationers. One of day. These are clear challenges which the indispensable tools in that battle the industry must address if it is to re- has been the advent of broadband turn to an even keel. Satellite connec- connectivity on board to enable an tivity enables all of this and more. By online experience for passengers and adopting VSAT technology, operators

LET US crew with as many of the comforts of enable the broadband services that

MINIMIZE home as possible. And it is clear to connect their vessels to headquarters see why. Integration of reliable, high- and other vessels in their ? eet, allow-

YOUR speed broadband satellite connectiv- ing in-depth monitoring and commu-

UNPLANNED ity will ensure that cruise lines never nications. It is this connectivity that miss a beat and will keep passengers results in streamlined operations that

FAILURES satis? ed, allowing them to commu- in turn save ship operators precious nicate on social media, stream video time and money. content or browse the internet, check ST Engineering iDirect will con- work emails, and allow for medical tinue to innovate with its partners to diagnostics. It will also enable crews ensure an ever-better cruising expe- to monitor the vessel’s many elements rience for crew, passengers, and the and become operationally more effec- ship environment alike.

The Author

Faiola

Andrew Faiola is the Head of Mobility at ST Engineer- ing iDirect.

MR #11 (50-65).indd 51 11/9/2020 6:10:49 PM