Page 17: of Maritime Reporter Magazine (November 2026)

used when circumstances change. Where Emotional Intelligence Earns its Place

Bridge resource management already recognizes situ- Emotional intelligence can sound remote from naviga- ational awareness, teamwork and challenge. The dif? culty tion until we describe it in behavior. It includes recogniz- is that agreement with these principles in a training room ing our own response, regulating it and taking account tells us little about what a person will do under pressure. A of how another person may receive what we say. Under junior of? cer may know that they should challenge a deci- pressure, an of? cer may need to recognize their hesitation sion yet still worry about interrupting the master. A master without allowing it to delay a clear message. A master may may sincerely welcome challenge yet close it down with an need to notice a defensive impulse and listen to an unwel- impatient ? rst response. A team can follow its procedure come observation before making a decision.

and still fail to build a shared picture. That does not mean replacing command with a discus-

Consider two possible calls from the of? cer in our open- sion group. The master remains accountable. The aim is ing example. “Something doesn’t look right” leaves others to give that person the fullest available picture. When an to work out what has changed. “Our lateral movement is of? cer speaks clearly and the person in command responds greater than planned; I recommend we verify our position constructively, hierarchy can support a decision rather before continuing” gives the team an observation, its sig- than obstruct the ? ow of information.

ni? cance and a proposed next step. The master’s reply then In our programs, we ask people to examine the mo- determines whether that information is examined: “Show ment when an observation either becomes a conversation me what you’re seeing” is a short invitation with an opera- or stays in someone’s head. What was noticed? What was tional purpose. assumed about what others knew? What made it dif? cult :.B$GVBB35,17SGI?30

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