ABS Forms Corporate Quality Assurance Group

The American Bureau of Shipping has established a Corporate Quality Assurance Group to better address its internal QA concerns.

The work of this group is separate from the established, external QA programs of ABS in which surveyors assess the quality of the production operations of builders, manufacturers, and fabricators worldwide.

This new internal QA Group pulls together procedures formerly conducted within the ABS divisions into a single, independent structure.

The responsibilities of the group are to develop and coordinate corporate quality policy; assist departments, divisions, and regions in developing and implementing QA programs; identify and solve any shortcomings in ABS services; assess corporate training needs; and assist in the development of rules, guides, and internal instructions related to quality assurance.

In addition, the QA Group is responsible for quality audits of ABS management, systems, products, and services.

The internal QA program of ABS is administered by Michael Wheatcroft, director of Quality Assurance, who reports directly to the CEO. His efforts will be reinforced and monitored by an independent oversight team consisting of three well-known experts with many years of QA experience: Rear Adm. William Benkert, USCG (ret.), Vice Adm. Robert Price, USCG (ret.), and retired Bethlehem Steel QA manager Dexter Olsson.

The American Bureau of Shipping is the first classification society to have such an independent QA oversight team.

For further information, C i r c l e 1 0 0 o n R e a d e r S e r v i c e C a rd

Maritime Reporter Magazine, page 36, Mar 1989

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